The Concierge desks are located on the upper level of the mall at the Green and Red Welcome Halls (indicated on all maps with a 'W'), one is located on the lower level of the mall outside Marks and Spencer, and the other is situated at the Transit Centre.

Concierge desks can assist you with:

  • Transport Information
  • Tourist Information
  • Taxi Bookings
  • Restaurant Bookings

Also pick up your mail guide for everything you need to know at Bluewater.

Lost Property

 

If you have lost an item during your visit at Bluewater, please call 01322 62 33 01.