Where can I purchase a Bluewater Gift Card?
You can purchase a Gift Card from one of our Concierge desks located on the lower level outside Marks & Spencer and in the upper Red Welcome Hall between John Lewis and House of Fraser. You can also purchase them online here.
Where can I check my Gift Card Balance?
You can check your balance online at www.getmybalance.com or call: 0845 355 0525 or at Concierge desks.
Where can I spend my Bluewater Gift Card?
The Gift Card is accepted at the majority of Bluewater retailers, including John Lewis, M&S, House of Fraser, most restaurants & Showcase Cinema. Please check with the store or restaurant directly to ensure they accept Bluewater Gift Cards ahead of purchase.
The Bluewater Gift Card can be used to purchase goods and services only and may not be used at cash points or online. It is advisable to check with individual stores before purchasing any goods.
When does my Bluewater Gift Card expire?
Your Gift Card will automatically terminate when it has a zero balance or the expiry date is reached. The Gift Card is valid for 12 months from date of purchase and will expire thereafter. Date of purchase is written on the Gift Card. 12 months after this date, the money in your Gift Card account will no longer be available and you cannot use the Gift Card. You will lose all rights to the money.