Access & Mobility

Bluewater was built to exacting standards to meet the needs of guests with disabilities, and the services that we provide on a day-to-day basis aim to ensure that all our visitors are able to enjoy a great day out with us.

We have over 300 reserved parking spaces for guests with disabilities, these are all located close to the entrances in each of the car parks. Please remember to display your blue badge when making use of these spaces.

Shop Mobility Services

AbilityPlus operates this facility and provide a range of scooters and wheelchairs. This service is located within the yellow welcome hall situated at the end of the walkway of Burger King, which is located between Marks and Spencer and House of Fraser on the lower mall.

Opening Hours

Monday – Friday, 10am – 8pm
Saturday, 9am – 8pm
Sunday, 11am – 5pm

Prices:

4 hour rates

  • Wheelchairs, £3.00 
  • Scooters, £6.50 
  • Power chairs, £8.00
Booking is essential and it is suggested that at least 48 hours notice be given. 

Please phone to book on 01322 476550 


Other Services

There are many lifts throughout Bluewater for access to the upper and lower levels.

Bluewater has a number of toilets for those with disabilities throughout the centre including a high dependency unit located in the Village (access to this is provided by contacting the Concierge team for an access fob). 

Our Concierge team are always happy to help make your stay at Bluewater as enjoyable as possible. Please contact them if you need any additional help.

Location

Map of the Lower Level of Bluewater shopping centre
Thames Walk
Lower
Next
The Thames Walk
Map place-marker
Map of the Lower Level of Bluewater shopping centre
Access and Mobility
Thames Walk
Lower
Next
The Thames Walk