What are you looking for?
Find more information about all our guest services below. If there’s anything you can’t find, just drop us a line.
Services & Information
Find out more about the services we offer to help make your visit to Bluewater a relaxing experience.
Services & Information
Access & Mobility
Find out more about our access and mobility services, designed so all our guests can enjoy a great day out.
Access & Mobility
Facilities
You’ll find a range of facilities at Bluewater to make your visit more enjoyable. If you need anything else, our Guest Services team can help.
Facilities
Safety & Security
At Bluewater we take your safety and security very seriously. All our staff are trained to ensure you have a safe, secure and enjoyable experience.
Safety & Security
Lost Property
Lost or found an item at Bluewater? Choose from the options to get reunited.
Lost Property
Gift Card
Treat a friend or family member to something you know they’ll love with a Bluewater Gift Card.
Gift Card
VIP Guest Services
If you’re looking for an extra special day out, why not treat yourself to the ultimate VIP experience?
Personal Styling

Share Your Thoughts
Tell us more about your experience at Bluewater and get the chance to win extra spending money.
Share Your Thoughts